FAQ
Philanthropy FAQ
Must our organization be tax exempt to apply?
Yes. We consider only requests from nonprofit organizations with verifiable tax-exempt status under Section 501(c)(3) of the Internal Revenue Code. International charities must provide the equivalent of a 501(c)(3) Tax Determination Letter and Registry Number for their home country.
Is your charitable giving limited to a single geographical area?
No. We fulfill our philanthropic mission to positively impact the lives of children and their families—here and around the world—by partnering with local, national and global nonprofit organizations.
How do I know whether my organization or project is eligible to receive support from The Lumistella Company?
Our giving is focused on local, national and global programs managed by small nonprofit organizations, non-governmental organizations and charities that support children and their families by providing food, clothing, shelter and/or literacy programs. We also have a special place in our hearts for programs supporting veterans and animal causes.
In general, The Lumistella Company does not support:
- Capital campaigns and building projects
- Deficit funding
- Development or production of books, films, videos, television programs or websites
- Endowments or endowed chairs
- Individuals
- Loans or investments
- Political organizations
- Legislative and/or lobbying causes
- Organizations that discriminate on the basis of race, color, creed, gender or national origin
- Research studies
- Symposiums, conferences, conventions or professional association meetings
- Funding opportunities that do not align with our philanthropic focus areas
When does The Lumistella Company accept philanthropy requests?
We accept requests for support throughout the year, however, we encourage applicants to submit requests prior to the holiday season (October–December), as we here at the North Pole are very busy spreading Christmas cheer during that period.
For additional questions, whom do I contact?
Email questions to: philanthropy@lumistella.com.
What is The Lumistella Company’s philanthropy review process?
We review each request to confirm that it fits within our philanthropy mission statement and guidelines.
How do I check on the status of my request?
We commit to responding either in writing or by phone to every eligible request within three to four weeks. Please ensure that you provide the correct contact information with your request. Based on staffing, we are not able to respond to phone calls for status inquiries.
How will I be contacted regarding the status of my request?
We will contact you by phone or e-mail within three to four weeks of receiving your request.